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				<h2><span>FAQ</span></h2>
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				<p>Don't forget, there's plenty more info at <a href="http://www.ecopeko.com/"><strong>www.ecopeko.com</strong></a></p>
<li><strong>About Us</strong></li><br />
<p><strong>eco: Concerned with living things in relation to their environment.</strong></p>
<p><strong>peko: Ancient god of crops. The protector of the fields.</strong></p>
<p>At eco peko we are passionate about producing beautiful childrens clothing made from sustainable fabrics and recycled products.</p>
<p>Our cotton clothing is made from 100% Control Union (formally SKAL) certified organic cotton, the purest and most natural cotton available. We use natural and organic materials wherever possible, even down to labelling. Our dyeing processes are eco-friendly, using low impact, AZO free and heavy metal free dyeing. Our manufacture process meets standards for processing using organic methods and holds EKO certification.</p>
<p>eco peko is a proud member of <a href="http://www.onepercentfortheplanet.org/" target="_blank"><strong>1% For The Planet</strong></a> and also donates to local environmental groups. eco peko is an Australian family business that is committed to sustainability, recycling, non-chemical alternatives and practicing fair trade. We welcome feedback and thankyou for your interest.
<br /> 
<br /><strong>"If we want to move towards a low-polluting, sustainable society, we need to get consumers to think about their purchases."  David Susuki</strong></p>
<li><strong>Sizing</strong></li><br />
<p>The chart below will help determine the best fit. Please note that eco peko clothing
<br />has a generous cut and allows room to move.</p>
<p><img src="http://ecopeko.com/images/bigcartel/sizechart.gif" alt="Size Chart" /></p>
<li><strong>Delivery Rates</strong></li><br />
<p>eco peko delivers Australia wide using Australia Post. For larger orders we may use a courier service.</p>
<p><strong>Free Shipping Australia Wide</strong></p>
<p>Eco peko is happy to offer free shipping Australia wide. Orders will be dispatched within 2 business days. General delivery time is 2 to 5 working days, depending on your location.</p>
<p><strong>International Post</strong></p>
<p>eco peko is based in Perth, Western Australia. We will happily ship orders overseas, using either Australia Post Air Mail or courier, whichever is more cost and time efficient. Please email or phone us for postage costs (refer contact details below).</p>
<li><strong>Ordering and Security</strong></li><br />
<p><strong>Online</strong></p>
<p>We are using the PayPal payment gateway. PayPal protects your financial information with industry-leading security and fraud preventions systems.  Once your payment is complete, you will be emailed a receipt, recording your transaction. You don't need to hold an account with PayPal; once through the checkout, click the online payment process you prefer, either credit card or through your Pal Pay account.</p>
<p><strong>Email</strong></p>
<p>Email us your order and contact details and we’ll get back to you within 24 hours to organize payment (refer contact details below).</p>
<p><strong>Phone Orders</strong></p>
<p>We would love to hear from you, so please feel free to call and order off-line by credit card, money order or electric funds transfer (refer contact details below).</p>
<p><strong>Pricing</strong></p>
<p>All prices are stated in Australian dollars and include GST. We reserve the right to change prices at our discretion.</p>
<p><strong>Gift Wrapping and Registry</strong></p>
<p>We also supply a gift-wrapping service and can write your message on an eco peko gift tag. Let us look after your gift registry, please email us for details (refer contact details below).</p>
<li><strong>Returns and Exchanges</strong></li><br />
<p>At eco peko, we want you to be completely satisfied with your purchase. If, for any reason, you are unhappy with one of our products, we will happily refund or exchange the goods. If the refund / exchange is a fault on our part, we will pay for the postage of goods as well</p>
<p>All refunds and exchanges must take place within 2 weeks of the original purchase date. The products must be in a sale able condition (ie. unused, unsoiled with tags attached). Once we have received the goods, we will refund or exchange.</p>
<p>Simply contact us via email or phone and we will accommodate your decision.</p>
<p>Friendly note: please keep proof of postage as lost post will be deemed not returned.</p>
<li><strong>Privacy Policy</strong></li><br />
<p>eco peko respects your privacy and will keep all your personal details secure and confidential. Any information you submit will only be used to process your order. Your personal details will not be sold, exchanged or disclosed unless required be law.</p>
<li><strong>Contact Us</strong></li><br />
<p>eco peko (registered business name) 
<br />ABN: 59 175 308741
<br />Phone: 08 9496 3763
<br />Int. Phone: +61 8 9496 3763 
<br />Mobile: 0448 218 135
<br />Int. Mobile: +61 448 218 135
<br />Email: <a href="mailto:sales@ecopeko.com">sales@ecopeko.com</a>
<br />Address: 7 Hellenic Rd, Roleystone. W.A 6111</p>

				
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